Customer Returns Alleged Expired Canned Sardines, Vendor Refuses Refund

Clash over Alleged Expired Sardines: Customer Returns, Seller Refuses Refund

A male customer returned an alleged expired canned sardines to vendor, sari-sari store owner refuse a refund.

Recently, the Facebook page “Katodang Albert” shared a video of a customer returning what he claimed to be expired sardines, only to have the seller refuse a refund, sparked a heated exchange between the two parties.

The intense confrontation immediate spread like wildfire on social media and elicited various reactions from the online community.

In the video, the customer is seen returning to the store to return the allegedly expired canned sardines, claiming that they were bubbling and sour, prompting him to decide to return the item.

Unfortunately, the seller refused to refund the man, asserting that she had sold the product in good condition and was not responsible for any defects. She also claimed ignorance regarding how the canned good could have deteriorated.

The situation escalated into a heated argument between the two, with the customer threatening to involve local authorities, while the seller appeared unfazed by the threat. Despite the confrontation, the seller remained stubborn about not issuing a refund to the customer.

However, it remains unclear whether the video was staged or genuine, casting doubt on the authenticity of the exchange.

The incident emphasizes importance of clear policies and procedures for handling product returns and refunds, as well as the need for effective communication between customers and sellers.

Resolving disputes in a fair and transparent manner is essential for maintaining trust and integrity in business transactions.

In a similar report, a lady customer humiliates fast-food crew over allegedly bitten food

Here is the full post:

“KAYO NA HUMUSGA?

HINDE NYA DAW IBABALIK PERA KO KAHIT EXPIRED NA ANG TINDA NYA NA SARDINAS.”

The social media users expressed their reactions to the post: