Smart dominates mobile network experience report

Smart has won every Mobile Video Experience award in Opensignal report.

Mobile services provider Smart Communications Inc. continues to give subscribers the best mobile experience as it dominates the latest Mobile Network Experience Report by independent mobile analytics firm Opensignal.

Smart, which has been ramping up its network improvements across the country, continues to lead in terms of giving Filipinos the best Video Experience, Download Experience, Upload Experience, 4G Availability and 4G Coverage Experience.

Smart customers analyzed by Opensignal “consistently had the fastest mobile Video Experience in the Philippines,” notes the November 2020 Mobile Network Experience Report released by the firm.

“Ever since we first analyzed Video Experience in a Philippines Mobile Network Experience Report — back in March 2019 — Smart has won every Video Experience award alongside our Download Speed Experience and Upload Speed Experience awards,” it adds.

“These independent findings validate the significant progress we’re making in our accelerated network expansion with one clear goal – to make it simpler for Filipinos to access cutting-edge digital technologies and life-changing digital services,” Smart SVP and Consumer Wireless Business Head Jane Basas said.

As of December 2020, PLDT’s fiber infrastructure, the most extensive in the country, comprised more than 429,000 kilometers. This fiber infrastructure supports Smart’s mobile networks, which now cover 96 percent of the population.

To date, Smart has increased the number of its base stations across the country to over 59,000 sites, an increase of 20 percent compared to end-2019. Smart also plans to expand its LTE network by adding about 4,000 more base stations this year.

To make the country’s fastest mobile data network even faster, Smart has also fired up more than 1,400 5G sites nationwide and plans to grow its base stations by over 3,800.